Module: Mediatrix VoIP Analog Gateways
Installation, Management & Troubleshooting

Session Overview

Mediatrix’ VoIP Analog Gateway Training provides extensive hands-on training on Mediatrix Analog Gateways on SIP or MGCP. You will acquire the technical skills and knowledge needed to install, manage, configure and troubleshoot Mediatrix products.
Increasing the knowledge of your technical staff will improve the satisfaction of your end-users deploying VoIP products.

Intended Attendee

This course requires a basic knowledge of IP Networking and technical background including some hands-on experience with networking and telecommunications equipment.

Pre-Requisite Training Module: None

Competencies

By the end of this Training the students will acquire the skills and knowledge to:

• Understand the various VoIP applications offered by the Mediatrix Analog Gateways.
• Install Mediatrix VoIP Analog Gateways.
• Understand the use of the various configuration options offered by the product.
• Configure the device according to the VoIP network.
• Operate and maintain the product HW and SW.
• Perform remote management of the unit.
• Perform the technical verification and diagnostic of the unit.
• Provide first line technical support to end-users or on-site
  technicians.

Session Schedule & Location

Duration: 2 days (16 hours)
Locaion: Mediatrix Premises, or Client Premises
Language: English

Certifications

Mediatrix 360 Technical Training acknowledging that the student has the tools and knowledge to perform Level 2 technical support on Mediatrix VoIP Analog Gateways/IAD.

Session Outline

Technical & Hands-On Training

System Overview
· Products introduction
· Typical usage and applications

Installing the Equipment
· Installation & Provisioning
· Networking Configuration
· Making the first call

Administration Features
· Syslog and Ethereal
· Unit Manager Network
· SNMP variables

Telephony Features
· Dial Map & Port Configuration
· Codec Settings
· Voice Activity Detection (VAD)
· P-Time Configuration
· Country Settings
· Subscriber Services

Overview of FXO Unit (SIP only)
· 1204 Installation & Provisioning
· Automatic Calls
· Call Direction Restriction
· Line Selection
· Dial Tone Detection

Maintenance and Troubleshooting (theory and hands-on)
· Software Download
· Configuration File Download
· Tools and Techniques
· LED behaviour
· How to report an issue to your next level of support

Reference Material Provided

• Training Material Booklet
• Access to Mediatrix Support Portal

To register for a course or to find out more details, please send us a request for more information.